Hassle free refund policy

Welcome to our hassle-free refund policy! 

At Laptop Clinic Milano, we strive to ensure your complete satisfaction with our services.
We understand that sometimes situations change or services may not meet your expectations, so we've designed our refund policy to be easy.

Here are the key features of our hassle-free refund policy:

• Generous Return Window: We offer an extended monitoring window, typically 30 days from the date of service, during which you can ask for support.

• Easy Return Process: To initiate a refund, you can simply reach out to our customer support team through email, or our website's dedicated links. They will guide you through the process and provide you with the request.

• Fast Processing: In case of any replacement part, once we receive the returned item, we'll process your refund promptly. You can expect to receive your refund within a few business days.

• Refund Method: We'll issue the refund using the same payment method you used for the payment. If that's not possible, we'll offer alternative refund options for your convenience.

• Digital Products and Services: In the case of digital products or services, there might be a voucher to be able to use it in the future in any type of service at our office. 

• Exclusions: While most products/services are eligible for a refund, there might be some exceptions, such as personalized items or items explicitly marked as non-returnable. We'll clearly state these exceptions on the product page.

Important Notice: Data Backup

To prevent the loss of valuable data, we strongly advise you to create a backup of all important files, including personal and private data, before submitting your device for service. Please note that LAPTOP CLINIC will not be held responsible for any loss or damage to data on your disk during the repair process or after the service is completed.

We value your trust and want you to have a positive experience with us. If you have any questions or concerns about our refund policy, don't hesitate to reach out to our customer support team. 

Thank you for choosing us, and we look forward to serving you!

Laptop Clinic Milano